Five Tips to Help You Avoid Tech Support Phone Scams

first_imgFor the past several years, we’ve highlighted to customers the technical support scams plaguing companies around the world, including in the IT industry. These scams are not new. Fraudsters continue to design ways — from fake websites to phishing emails— to steal personal information for criminal purposes.One such scam affecting Dell and other well-known companies — the telephone technical support scam — is becoming increasingly sophisticated and difficult to distinguish from legitimate tech support calls. In this scam, individuals claiming to work for Dell make unsolicited calls to customers and insist there is a technical problem with their Dell product. They ultimately try to defraud customers by pressuring them to pay to fix the issue.Our thanks to those who have alerted us that they have been contacted by scammers. This information has been invaluable to Dell in helping us investigate these scams. We’re also working alongside our industry peers and law enforcement to aggressively address this issue.So, what’s the result? We know that sharing information on these scams has led to positive developments. Scammer websites have been shut down, fraudulent call centers closed, their participants prosecuted, and suspect internet addresses blocked from payment processing companies. However, these scams continue to operate. When we see one successfully shut down, another sprouts up at an alarming rate.As we’ve said before, the best protection from these scams is to hang up immediately if you receive a suspicious call. Here are Dell’s top five tips to help you avoid being scammed:Hang up! If an unsolicited caller pressures you to act quickly and give up sensitive personal and financial information to fix an issue and/or engages in threatening, aggressive behavior, that’s a sign of a scam.Never hand over your financial information to unsolicited callers who try to charge you to remove computer viruses, malware, or ransomware, even if they have specific information about your computer.Never pay for tech support services with any type of gift card or by wiring funds. Dell will never ask you for these forms of payment.Never visit unverified websites and never download and install software that unsolicited callers try directing you to.Never agree to give control of your computer to any unsolicited caller to fix an issue you did not report—despite how convincing they may sound.For our U.S. and Canada customers: If you feel you may have been scammed, contact us immediately via our online form or call us toll-free at (866) 453-1742 Monday to Friday, from 9:00 a.m. to 6:00 p.m. Eastern time.For our customers outside the U.S. and Canada, please click here.The battle to protect customers from these fraudsters is ongoing. As long as these scams continue to happen, we’ll continue to fight on your behalf.last_img read more

The Passion Not a Huge Hit, But Trisha Yearwood Sang Carousel

first_img Early ratings are in for Fox’s The Passion, the semi-live musical retelling of Jesus’s final hours from Tyler Perry, and they’re admittedly short of miraculous. According to Deadline, the two-hour event landed a 4.3/7 in metered markets. In comparison, Grease: Live scored a 7.4/11 in overnight results; The Wiz Live! earned a 7.9/13.Unlike Fox’s Grease: Live or NBC’s three recent endeavors, The Passion was not a traditional live musical telecast, but rather a concert, pre-recorded TV miniseries and parade hybrid. The cast included Jencarlos Canela as Jesus Christ, Chris Daughtry as Judas, Seal as Pontius Pilate and Trisha Yearwood as Mary.While many of the songs (lifted largely from Top 40 charts of the past few decades) were taped as New Orleans-set music videos with suggestions of the New Testament, there were several shining performances on the concert stage, including Yearwood—as the Virgin Mary—giving contemporary flair to Carousel’s “You’ll Never Walk Alone” as the cross made its way to the stage. Check it out below. Trisha Yearwood View Commentslast_img read more

Tourism Irelands wild new campaign

first_imgSource = ETB News: P.T. Tourism Ireland will follow up this year’s wildly successful global marketing campaign, The Gathering, with The Wild Atlantic Way, Ireland’s first long-distance touring route. The tourist bureau’s outlook for 2014 is positive, incorporating a new self-drive coastal campaign. Other highlights throughout 2014 include the Giro d’Italia cycling event in May; Limerick, city of culture 2014; and Bloom, Ireland’s Largest Gardening, Food & Family Event in May. “This year has been a great year for Ireland,” Tourism Ireland head of Australia and developing markets Jim Paul said. The Wild Atlantic Way, stretching 2500km along the Atlantic coast from Donegal to West Cork, will encompass 156 strategically placed discovery points for travellers to stop and experience the craic. Check out ‘The Wild Atlantic Way’ promotional video below, courtesy of Fáilte Ireland. Tourism Ireland hosted ‘An Evening of Ireland’ in Sydney this week, bringing together local media and highlighting the accomplishments of the 2013 campaign, while explaining the outlook for 2014. There were over 4000 specific events arranged across the country this year, with more still to come. The Wild Atlantic Way follows 2013’s The Gathering. “It was always a bit of a worry looking ahead to 2014, given the success of The Gathering in 2013,” Tourism Ireland manager Australia and New Zealand Diane Butler. “We’ve created the longest defined coastal touring route in the world – The Wild Atlantic Way – a journey of a lifetime that we feel will resonate strongly with the Australian market, particularly given the self-drive component.” Tourism Ireland predicts there will be approximately 180,000 Australian and New Zealand travellers to Ireland by the end of the year. “The Gathering was aimed at the 70 million diaspora around the world, to bring them back to Ireland… we did it from the ground upwards, working very closely with the communities in Ireland – the towns, councils, sports societies, local musicians – we then left it up to them to set up their own events.” The campaign was received extremely well in the United States, while Australian travellers to Ireland also grew, rising 16 percent for January-June 2013, compared to the same period in 2012.last_img read more