Quicken Calls Lawsuit ‘Meritless and Frivolous’

first_img December 5, 2017 3,446 Views Demand Propels Home Prices Upward 2 days ago Demand Propels Home Prices Upward 2 days ago About Author: David Wharton Home / Daily Dose / Quicken Calls Lawsuit ‘Meritless and Frivolous’ Subscribe David Wharton, Managing Editor at the Five Star Institute, is a graduate of the University of Texas at Arlington, where he received his B.A. in English and minored in Journalism. Wharton has over 16 years’ experience in journalism and previously worked at Thomson Reuters, a multinational mass media and information firm, as Associate Content Editor, focusing on producing media content related to tax and accounting principles and government rules and regulations for accounting professionals. Wharton has an extensive and diversified portfolio of freelance material, with published contributions in both online and print media publications. Wharton and his family currently reside in Arlington, Texas. He can be reached at [email protected] Governmental Measures Target Expanded Access to Affordable Housing 2 days ago The Week Ahead: Nearing the Forbearance Exit 2 days ago in Daily Dose, Featured, Journal, News, Secondary Market Servicers Navigate the Post-Pandemic World 2 days ago Previous: Senate Banking Committee Approves Jerome Powell as Fed Chair Next: Silver Lining to Rising Home Prices . . . Quicken Loans today responded to a new class-action lawsuit alleging the online mortgage lender illegally collected personal information from visitors to its website. The suit claims Quicken Loans and marketing company NaviStone used keystroke logging technology to gather information such as names, addresses, and other sensitive data as website visitors filled out online forms. Quicken Loans said they are confident the case will be quickly dismissed.The lawsuit was filed Friday, December 1, in a Newark, New Jersey federal court. It alleges that Quicken Loans and NaviStone violated Title I of the Electronic Communications Privacy Act of 1986, colloquially known as the “Wiretap Act.”The suit states:On several occasions within the past six months, [the plaintiff] visited Quickenloans.com, but has never procured financial services from Quicken as a result of these visits. During each of the plaintiff’s visits Quicken wiretapped his electronic communications with the website, disclosed the intercepted data to NaviStone in real time, and used the intercepted data to attempt to learn his identity, postal address, and other [personally identifiable information].Quicken Loans released an official statement on the case, which reads, in part:This case is nothing more than an attempt by Plaintiff Michael Allen and his attorney, Frederick Klorczyk of Bursor & Fisher in New York City, to manufacture claims in an effort to coerce a settlement for their own gain. Klorczyk and Bursor & Fisher are attempting to run the standard playbook of predatory plaintiff’s law firms by bringing the same manufactured claims against a variety of defendants in an attempt to coerce them to ‘settle’ as opposed to incurring expensive legal costs and potential publicity due to the public nature of these lawsuits.Quicken Loans has no intention of settling these meritless claims. The complaint, which copies verbatim allegations filed by the same law firm against other defendants, appears to be spurred almost entirely by an erroneous media report. It is frivolous allegations like these that are clogging the courts and slowing progress on more pressing—and legitimate—matters.As alluded to in Quicken Loans’ statement, this is the fourth such lawsuit leveled against NaviStone in the past week, with others claiming similar activities between NaviStone and online mattress retailer Casper Sleep Inc., clothing retailer Moosejaw, and retailer Charles Tyrwhitte, Inc.Quicken Loans has been on the forefront of embracing online mortgage technology, chiefly through its “Rocket Mortgage” program, which allows users to upload financial details and receive a loan decision swiftly and entirely through the website or mobile app. In October 2017, Quicken Loans announced a partnership with digital transaction solutions manager eOriginal to incorporate an electronic note into Rocket Mortgage and store it as an authoritative copy through the eVault.You can read the full lawsuit filing by clicking here. Sign up for DS News Daily center_img Tagged with: Class-Action Lawsuit Consumer Privacy keystroke logger Lawsuit navistone privacy Quicken Loans wiretap act  Print This Post The Best Markets For Residential Property Investors 2 days ago Share Save The Best Markets For Residential Property Investors 2 days ago Class-Action Lawsuit Consumer Privacy keystroke logger Lawsuit navistone privacy Quicken Loans wiretap act 2017-12-05 David Wharton Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Related Articles Servicers Navigate the Post-Pandemic World 2 days ago Data Provider Black Knight to Acquire Top of Mind 2 days ago Quicken Calls Lawsuit ‘Meritless and Frivolous’ Data Provider Black Knight to Acquire Top of Mind 2 days agolast_img


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